Detail shot of cabinet drawer with dovetail joints and soft-close glides. Quality craftsmanship visible. Professional product photography, vertical composition, photorealistic. Close-up of premium white shaker cabinet door with soft-close hinge mechanism. Professional product photography showing quality craftsmanship and hardware detail. Clean, bright lighting, photorealistic.

Our Warranty Promise

Quality you can trust, protection you can count on

Peace of Mind with Every Purchase

At Express Kitchen & Bath, we stand behind the quality of every cabinet and countertop we sell. That's why we partner exclusively with manufacturers who share our commitment to excellence and back their products with comprehensive warranty coverage.

From the moment your new kitchen is installed, you're protected. Our cabinet brands offer industry-leading warranties, our countertop partners guarantee their craftsmanship, and we warranty our installation work. If something isn't right, we'll make it right—it's that simple.

The Express Warranty Advantage

  • Manufacturer Warranties

    All cabinet brands backed by limited lifetime or long-term warranties

  • Installation Guarantee

    Our workmanship is warranted for a full year after installation

  • Dedicated Support

    One point of contact for all warranty claims and questions

  • Hassle-Free Process

    Simple claims process—we handle coordination with manufacturers

Manufacturer Warranties

All cabinet brands backed by limited lifetime or long-term warranties

Installation Guarantee

Our workmanship is warranted for a full year after installation

Dedicated Support

One point of contact for all warranty claims and questions

Hassle-Free Process

Simple claims process—we handle coordination with manufacturers

How to File a Warranty Claim

  • Contact Us

    Call (201) 803-5388 or email warranty@expresskbf.com with a description of the issue.

  • Document the Issue

    Take clear photos or videos of the problem. Include close-ups and wide shots showing the affected area.

  • We Review

    Our team reviews your claim, coordinates with the manufacturer if needed, and determines the best solution.

  • Resolution

    We schedule repair, replacement, or service visit. Most claims are resolved within 2-4 weeks.

Warranty FAQs

If you're unsure whether your issue is covered, simply contact us. Our team will review your situation, check your warranty documentation, and let you know your options. When in doubt, reach out—we're here to help.

Most cabinet warranties are non-transferable and cover only the original purchaser. However, some brands (like Cambria countertops) offer transferable warranties. Check your specific warranty documentation or contact us for details on your products.

We recommend reporting any issues as soon as you notice them. For installation-related issues, claims must be filed within the one-year workmanship warranty period. For product defects, claims should be filed within the manufacturer's warranty period. Prompt reporting helps ensure faster resolution.

We exclusively partner with established, reputable manufacturers with strong track records. In the unlikely event a manufacturer goes out of business, we'll work with you to find an appropriate solution, whether that's sourcing matching replacement parts or offering alternatives.

Most of our cabinet brands do not require separate warranty registration—your purchase receipt serves as proof of warranty. However, some countertop manufacturers (like Cambria) recommend registration. We'll provide specific instructions with your order if registration is recommended.

Manufacturers will provide the closest available match if your exact style or color has been discontinued. In some cases, a door or panel may need to be replaced to ensure a proper match. We'll discuss all options with you before proceeding with any replacement.

No, damage caused by plumbing leaks, flooding, or excessive moisture is not covered under cabinet or countertop warranties. This type of damage is typically covered by your homeowner's insurance. We recommend addressing any plumbing issues promptly to prevent cabinet damage.

Resolution time varies depending on the issue. Simple adjustments may be completed within a few days. Claims requiring manufacturer review or replacement parts typically take 2-4 weeks. Custom or special-order replacements may take longer. We'll keep you informed throughout the process.

Questions About Your Warranty?

Whether you have questions about coverage, need to file a claim, or want to understand your warranty before making a purchase, we're happy to help. Reach out anytime.

Contact Us