Frequently Asked Questions
How Can We Help?
We've compiled answers to the most common questions we receive from homeowners, contractors, and designers. Browse by category below, or contact us if you don't find what you're looking for.
General Questions
We specialize in premium kitchen cabinets and countertops. Our Saddle Brook showroom features 50+ trusted cabinet brands and a wide selection of quartz, granite, marble, and quartzite countertops. We serve homeowners, contractors, and interior designers throughout New Jersey.
We primarily serve Bergen County and the surrounding New Jersey areas, including Saddle Brook, Paramus, Hackensack, Ridgewood, Glen Rock, Fair Lawn, Teaneck, Wyckoff, Mahwah, and the greater NY/NJ metro area. Contact us to confirm service availability in your specific location.
Absolutely! We have a dedicated trade program for contractors, interior designers, and architects. Trade professionals enjoy special pricing, priority service, and dedicated support. Contact us to learn more about our trade program benefits.
Getting started is easy! You can visit our showroom during business hours (no appointment needed), schedule a design consultation, or give us a call. We recommend bringing your kitchen measurements and any inspiration photos you've collected. Our team will guide you through every step of the process.
Cabinet Questions
We carry 50+ premium cabinet brands: Fabuwood, Forevermark, CNC Cabinetry, Cubitac, J&K Cabinetry, 21st Century, Designers Choice, St. Martin, Tedd Wood, Fieldstone, and Tribeca. Each brand offers different styles, price points, and customization options to fit any budget and design preference.
Stock cabinets come in standard sizes and finishes, offering the quickest delivery and most affordable prices.
Semi-custom cabinets allow modifications to sizes, finishes, and features while maintaining reasonable pricing and lead times.
Custom cabinets are built entirely to your specifications with unlimited options but longer lead times and higher costs. We carry options in all three categories to match your needs and budget.
We offer a wide range of door styles including Shaker (most popular), Raised Panel, Flat Panel/Slab, Beaded, Inset, and specialty designs. Styles are available in painted finishes (white, gray, navy, black, custom colors), stained wood (oak, maple, cherry, walnut), and textured/laminate options.
Lead times vary by brand and cabinet type. Stock cabinets typically arrive in 1-3 weeks. Semi-custom cabinets usually take 4-6 weeks. Custom cabinets may require 8-12 weeks. We'll provide an accurate timeline based on your specific selections during your consultation.
Yes! Most of our cabinet brands include soft-close doors and drawers as a standard feature. This includes Fabuwood, Forevermark, CNC, and others. We'll confirm the specific features included with each brand during your consultation.
Framed cabinets have a face frame attached to the cabinet box front, offering a traditional look and sturdy construction.
Frameless (European-style) cabinets have no face frame, providing a sleeker modern look and slightly more interior storage space. We offer both styles in various brands.
Construction varies by brand and price point. Our premium lines feature solid wood face frames, doors, and drawer fronts with plywood box construction. All our cabinets meet or exceed industry standards for quality and durability. We're happy to explain the construction details of any specific brand.
Countertop Questions
We offer a comprehensive selection of countertop materials including Quartz (engineered stone, low maintenance), Granite (natural stone, unique patterns), Marble (elegant, classic beauty), and Quartzite (natural stone, extremely durable). Visit our showroom to see samples and learn about the pros and cons of each material.
Quartz is engineered stone made from natural quartz crystals and resins. It's non-porous, doesn't require sealing, and offers consistent patterns. Granite is 100% natural stone, quarried from the earth. Each slab is unique, requires periodic sealing, and offers one-of-a-kind beauty. Both are durable and excellent for kitchens.
After cabinet installation is complete, a professional templater visits your home to create precise digital measurements of your countertops. The slabs are then fabricated (cut, edged, polished) in a facility and installed in your kitchen, typically 1-2 weeks after templating. We coordinate this entire process for you.
Yes! We have countertop samples in our showroom, and for larger purchases, we can arrange a visit to our supplier's slab yard where you can hand-select your exact slabs. This is especially recommended for natural stones like granite and marble where each slab is unique.
We offer a variety of edge profiles including Eased (straight with softened corners), Beveled, Bullnose (rounded), Ogee (decorative S-curve), Waterfall (continues down the side), and more. Edge selection is included in your countertop consultation.
Pricing & Payment
Cabinet pricing varies widely based on brand, style, size of kitchen, and features. As a general guide: budget-friendly options start around $3,000-$8,000, mid-range kitchens typically run $8,000-$20,000, and premium/custom projects can range from $20,000-$50,000+. We provide detailed, itemized quotes during your free consultation.
Yes! We offer completely free design consultations and estimates. Visit our showroom or schedule an appointment, and our design team will work with you to create a detailed quote for your project—no obligation required.
We accept cash, checks, all major credit cards (Visa, Mastercard, American Express, Discover), and financing options. A deposit is typically required to place cabinet orders, with the balance due upon delivery or installation.
Yes, we offer flexible financing options to help make your dream kitchen more affordable. We partner with reputable financing providers to offer competitive rates and terms. Ask our team about available financing plans during your consultation.
Yes! While we offer superior quality, selection, and personalized service, our pricing is often comparable to—or better than—big box stores for similar quality products. Plus, you get expert design guidance, professional installation coordination, and dedicated support that big box stores simply can't match.
Installation
Yes, we work with a network of licensed, insured, and experienced professional installers who specialize in cabinet and countertop installation. We coordinate the entire process so you have a single point of contact throughout your project.
Installation time depends on kitchen size and complexity. A typical kitchen takes 1-3 days for cabinet installation. Countertop installation is usually completed in a single day, scheduled after cabinets are in place. We'll provide a specific timeline for your project.
Yes, we recommend removing all items from your existing cabinets and clearing the kitchen area before installation day. If you're replacing existing cabinets, they'll need to be removed first (we can coordinate this). Appliances typically need to be disconnected and moved as well.
While some experienced DIYers do install their own cabinets, we strongly recommend professional installation. Proper installation is crucial for cabinet function, longevity, and warranty coverage. Mistakes can be costly to fix and may void manufacturer warranties.
Warranty coverage varies by brand, but most of our cabinet manufacturers offer limited lifetime warranties on their products. Countertops also carry manufacturer warranties. Additionally, our installation work is guaranteed. We'll provide complete warranty details for your specific selections.
Showroom Visit
No appointment is necessary—walk-ins are always welcome during business hours! However, if you'd like dedicated time with a designer to discuss your project in detail, we recommend booking an appointment in advance.
Our showroom is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday by appointment only. Holiday hours may vary—check our website or call ahead during holiday periods.
We're located in Saddle Brook, 124 Market St, Saddle Brook, NJ 07663. We have free parking directly in front of our showroom. We're easily accessible from Routes 46, 80, and the Garden State Parkway.
If possible, bring your kitchen measurements (rough dimensions are fine to start), any inspiration photos you've collected (Pinterest boards, magazine clippings, etc.), and a general idea of your budget and timeline. Don't worry if you don't have everything—we're here to help!
Yes! We have small cabinet door samples and countertop chips that you can borrow to see how materials look in your home's lighting. Just ask our team during your visit and we'll set you up with samples to take home.
Still Have Questions?
Can't find the answer you're looking for? Our friendly team is happy to help. Reach out by phone, email, or visit our showroom—we'd love to hear from you.
